Shipping Information
Worldwide delivery. Thoughtful rates.
We do our best to offer cost-effective shipping within the U.S. and worldwide. Many international orders are exempt from customs duties, though other local taxes and fees may apply. Outside the U.S. or Canada? Use our Contact Form to request an estimate—we usually reply within one business day.
International Shipping
We are happy to provide shipping estimates to countries outside the US. Simply fill out the form on our Contact page requesting an estimate. We always check with multiple shippers to find you the lowest possible rate.
We have a dedicated shipping partner for our Canadian customers. You pay for everything up front (i.e., products, duties), and the shipment will be delivered to your door.
Other international customers are responsible for any additional taxes, customs duties or brokerage fees that are incurred during shipment. These usually need to be paid at the point you receive your shipment, and you may be able to be reimbursed for some of them. In either case, we will create an invoice for you that can be paid online through our website rather than through the traditional Shop page.
Shipping Timeframe
Your products usually ship out within 24 hours of your order. For US customers, the average shipping time is 5 days +/- 2, depending on where you reside.
Shipments to customers outside of the US normally arrive within two weeks, generally sooner for Canada.
Recycled Packaging
As a manufacturer, a lot of packages and materials come through our doors in a given week (e.g., boxes, bubble wrap, plastic product bags). Rather than sending those items to a landfill, we often reuse them as packaging material for our online orders. So while your product will be shiny and new, your internal packaging (and sometimes external boxing) might be a combination of new and/or used materials. We think customers like you won't mind!